Our policies for COVID-19 management are subject to change as the local COVID-19 situation evolves. If you have an upcoming appointment, please do check any appointment reminders you receive via email or SMS for any recent updates that may replace the information on this page.

Appointments if unwell:

  • We ask that if you are unwell you contact the practice to discuss your options
  • If you are unwell, we will convert your appointment to Telehealth. If you do not wish to proceed, the $110 cancellation fee will apply if your cancellation is occurring within two business days of your appointment
  • If your practitioner is mildly unwell and working from home as a precaution, they may convert your appointment to Telehealth by sending you a text message asking you to reply ‘Yes’ or ‘No' to confirm the change. No cancellation fee will apply if you choose not to proceed with the appointment via Telehealth in this case